Technical Support
CVCL and PTC has a lot of supporting resources. You can reach CVCL or PTC's support around the clock. If you are our active maintenance customers, you can have a comprehansive supporting service from us.
PTC Technical Support Toll Free hotline (for active maintenance customer):
HK : 800 905 330
PRC : 800-810 0699
Email : cs.ptc@ptc.com
(Please provide PTC Customer Number when calling the above hotline)
CVCL Technical Support Hotline :
HK : 852-2565 1116
PRC : 86-20-8405 3530
Email : support@cvcl.com.hk
Resources
Most common 10 problems that PTC users encounter
10 problems
Pro/Engineer Hardware and System Requirements
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